now that's what i call customer service

Wednesday, May 21, 2008

you know you have a shopping problem when you get a phone call monday afternoon on your cellphone from a wonderful saleswomen at nordstrom.

now normally i don't answer unrecognized numbers but the shopping gods were looking down on me and whispered in my ear, pick up the damn phone!

i did, and the conversation went a little like this...

me: hello?
nordy's: hi alexa, it's crystal from the handbag department at nordstrom's. i wanted to remind you about our semi annual sale starting on wednesday.
me: oh i know all about it. i got the announcement in the mail last week.
nordy's: great! well i wanted to let you know that the red chloe shoulder bag that you have had your eye on for quite sometime now is going to be on sale for 50% off starting on friday when the designer items go on sale.
me: SHUT UP! SHUT UP! and you personally called to tell me this?!?! (completely shocked)
nordy's: (laughing) well i knew you wanted it! if you want to stop by the store tonight i can pull it from the display for you, take your payment information and just ring it up on friday when the sale officially starts and then you can pick it up.
me: oh i'm there.

hook, line and sinker.

right after work i made the trip to beachwood place to "hold" the purse for myself. and i may or may not have also danced around the purse department singing that i was finally going to get my chloe.

the wonderful sales associate also gave me the scoop on everything else that was going on sale just in case i wanted to "hold" anything else for myself. i plead the fifth.

so if you didn't figure it out yet - yes, i'm a bag snob. call me frivolous all you want. if this is my biggest vice i consider myself lucky.

although i did break one of my new years resolutions in purchasing this bag. oops.

but now that i have finally purchased the bag i have been swooning over i think i need a new bag to covet. do you see this horrible cycle i'm in? ha.

what purse/shoe/accessory are you currently swooning over?

28 comments:

  1. Ha. Next on my list of blogs to post was my secret life as a shoe whore.

    I'm completely searching for a pair of Skully Tat slip-ons from Vans.

    http://kerrang.ebtm.com/p-7496-vans-classic-slip-ons-peck-skully-tattoo-black-from-ebtmcom.aspx#

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  2. Damn. . . you're right. That is some great customer service.

    Your package is going out on Friday! (finally) Yay! :)

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  3. good lord, i suck at being a girl. my current lust item, to be bought after i pay off the stupid vet bills, is an osi umenyiora jersey for this season's giants games :-)

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  4. Ha ha NICE. That woman sure knows how to make a sale, also - talk about dedication to the job!

    I'm not into handbags as a rule (lingerie and shoes are my weaknesses), but even I have drooled over those Chloe bags..

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  5. That's crazy. I'm a little unsure about whether it's sweet or creepy that the gal in the handbag department knows your number and which bag you've had your eye on.

    Good for you, though! :)

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  6. Wow! That girl rocks! I just pulled out my $400 shoes (yes those exist for men too) last night for the first time in a year. Feels gooooood...

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  7. This story just reminded me to stop acting like you can't afford to take me out to a movie or lunch/dinner every so often!

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  8. the killing of debt.

    I AM SO EXCITED ABOUT THAT!

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  9. OH MY JESUS. WHY DID YOU POST ABOUT THIS?!

    I'm saving for my vacation but Nordstroms bag sale? I want to die. I need a Miu Miu and a Chloe and a new MJ. I have my eye on particular ones too. :(

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  10. I was wanting the Coach Diaper Bag (it's SUPER cute and not hideous like most diaper bags) and my sweetheart Dad bought it for me for "Mother's Day!!"

    I had been drooling over it for WEEKS.

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  11. That is amazing!!

    Let's see the bag!!

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  12. Nordstrom is great like that. I'm really impressed.

    My current swoon bag is a purple leather Calvin Klein purse that I purchased at the Macy's President's Day sale in February, but haven't used yet. I've been waiting for good weather, and now it's almost here.

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  13. Norstrom's is watching us all right now.

    Be afraid people.

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  14. There was a wallet once that sang to me. It's in my purse right now.

    Will you be posting pictures of this great bag?

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  15. Sorry- don't get the whole bag thing. Why isn't one enough?

    (somebody had to be the stereotype. may as well be me.)

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  16. Don't feel bad - I have bartenders that will call me to let me know if there is a good crowd at the bar (at the Harbor Inn, no less).

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  17. My friend Courtney works in the handbag deparment too. Be nice to her. I think I'm heading there tomorrow after work. Way to help me get deeper into debt.

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  18. HAhahahahhahha!

    This story is GREAT. You have your own personal shopper!!

    Bags? Shoes? Etc?

    Don't stick your nose up at me, but I DON'T GET IT!!

    Physically and mentally, I could not bring myself to spend triple figures on a BAG.

    I'll get just a cute tote bag from Target and a pair of flats from American Eagle, thanks. :)

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  19. i am officially jealous.

    jealous, jealous, andddd more jealous.

    p.s. kind of obsessed with the fact you referred to the woman as "nordy's" in this post.

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  20. I think I'd dance around the store singing too. Of course, in my fantasy I'm in an Apple store ;)

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  21. I got a card from the guy who sold me those Kate Spade shoes too!! Not a phone call mind you, but still a card:)


    THIS is what I reeeallly want, being that I am such a camera person!! But unfortunately 1. i can't afford it, 2. i tend to be a bit rough on my cameras so would be afraid to use it, and 3. as much as i love taking pictures i'm actually a HORRIBLE photographer!
    maybe this camera would change that...


    http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&productId=8198552921665337554

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  22. I got a card from the guy who sold me those Kate Spade shoes too!! Not a phone call mind you, but still a card:)


    THIS is what I reeeallly want, being that I am such a camera person!! But unfortunately 1. i can't afford it, 2. i tend to be a bit rough on my cameras so would be afraid to use it, and 3. as much as i love taking pictures i'm actually a HORRIBLE photographer!
    maybe this camera would change that...


    http://www.sonystyle.com/webapp/wcs/stores/servlet/ProductDisplay?catalogId=10551&storeId=10151&langId=-1&productId=8198552921665337554

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  23. That's incredible! I need someone to do that for me!

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  24. I love it! I'm actually a "COACH GIRL" - I usually buy one each year. It has become one of my obsessions.... :)

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  25. what!!! chloe went on sale the ONE WEEKEND I WAS OUT OF TOWN???

    Grrr.

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