last night myself, nate, bird, wonger, captain joe, donkers, georgia peach and her nameless husband all went out to dinner at one of cleveland's newest hot spots - LUXE on detriot ave. (for real though, how do they not have a website? come on marlin kaplan get on it!)
anyways, i was very much looking forward to this meal and hanging out with my friends. after hearing nothing but good things it was an obvious choice for the group.
we walked into the bar area of LUXE and who do we see sitting at a table with his wife but my boy Z! that's zydrunas ilgauskas to all of you non insane cavs fans like myself.
this was going to be a good time!
until i saw, THE WAITER......
this dude has worked his way around tons of restaurants in cleveland like i work my way around an all you can eat buffet.
he has been my dopey server at aladdin's eatery in lakewood where many a lunch hour has been ruined due to his slow pace. he also was my server at crop bistro downtown when my february dinner club was given lukewarm service and attentiveness at best.
maybe my stunning good looks make him nervous, yes?
well i suddenly start to get nervous that the slowest waiter on earth was going to have an effect on my dining experience. my gut was right.
as i watched him walk past our table time and time again without taking our drink order i was starting to get antsy, i was thirsty.
once he finally got our drink order we were happy again because the cocktails were awesome! i had the bloom (LUXE's signature cocktail), made with fresh lavender and bluberry lemonade and citrus vodka. um, yum.
the guys even enjoyed the bloom although nameless stuck with draft PBR, classy.
i had read on a comment that blogging jason left on cleveland foodies blog to try the dark and stormy cocktail made with dark rum, ginger beer and lime. yeah, i tried it and it soooooo wasn't for me. icky. i promptly went back to my bloom concoction.
so THE WAITER was still being slow and awkward when we ordered our dinners...
i first though want to say that they menu was excellent with so many choices. from pizzas and small plates to salads and hearty sandwiches, and pasta with lots of great varieties are all offered at an affordable price point. (<-- that's for you captain joe)
myself and nate had decided to go with one of the specials a filet and crab dish. but when i went to order the awkward waiter said that they were out of filet but could serve the meal with flank steak instead.
i pondered my decision, but steak was already in my head.
flank steak and crab still sounded good so i ordered it anyways. the rest of the group sampled the gnocchi, the carbonara, a portobello pizza and some awesome meat stuffed meat (a large pork chop stuffed with applewood smoked bacon stuffing).
after more rounds of drinks and a looooooooooooooooooong wait to get our entrees they finally arrived.
when my plate was put in front of me sans crab. i asked the manager lady and she said the crab was on there. "it's in the sauce", she said.
um, no it wasn't.
i ignored it, 3 cocktails deep, because i was hungry. but half way through i was sad because my medium ordered steak was well done and there was no crab.
i tell the waiter and he's like "oh, sorry. i don't know why it (crab) wasn't there, let me check." he comes back from the kitchen and offers me some crab.
no thanks, it's too late now buddy.
so my filet and crab entree was served sans filet and sans crab. one would think that nate and i who both ordered it would have received some sort of comp or manager apology but we got nothing. i hope this isn't a trend for them.
so here's the thing, was i disappointed with my meal? yes.
but will i go back? yes.
i'm thinking there are just some kinks that need to be worked out and i just had bad luck with THE WAITER again. next time i will sit at the bar (my motherland) and stay as far away from THE WAITER as possible.
sometimes it doesn't matter how good the food is, if the service is sub par so is your experience.
thank god my friends were there to make it better : )
*image courtesy of i heart cleveland blog